Amara Diallo
Operations Manager
amara.diallo@email.com · Denver, CO · linkedin.com/in/example
Summary
Operations Manager with 7+ years of experience across Operations Management, Process Improvement, and Supply Chain. Combines hands-on Excel work with measurable results, and tailors every application to the posting — the same habit that gets this resume past ATS filters.
Experience
Senior Operations Manager · Redwood Collective
2022 – Present
- Managed Operations Management work across 3 concurrent projects using Excel, saving roughly 7 hours per week.
- Streamlined the team's Process Improvement process end to end using SAP, raising quality-audit pass rates to 91%.
- Reduced Supply Chain standards adopted by 12 teammates using ERP Systems, cutting turnaround time by 35%.
- Improved day-to-day Budget Management priorities using Tableau while mentoring 1 junior colleagues, saving roughly 3 hours per week.
Operations Manager · Meridian Labs
2017 – 2022
- Led Team Leadership work across 3 concurrent projects using Slack, raising quality-audit pass rates to 97%.
- Optimized the team's KPI Reporting process end to end using Excel, cutting turnaround time by 47%.
- Achieved Vendor Management standards adopted by 4 teammates using SAP, saving roughly 7 hours per week.
Skills
Core skills: Operations Management, Process Improvement, Supply Chain, Budget Management, Team Leadership, KPI Reporting, Vendor Management, Lean, Six Sigma, Strategic Planning
Tools & technology: Excel, SAP, ERP Systems, Tableau, Asana, Microsoft Office, Slack
Strengths: Leadership, Problem Solving, Communication, Decision Making, Teamwork, Time Management
Education & Certifications
B.S., Business Administration — State University
Six Sigma Green Belt
PMP
Lean Certification