Ethan Park
Technical Writer
ethan.park@email.com · Denver, CO · linkedin.com/in/example
Summary
Technical Writer with 6+ years of experience across Technical Documentation, API Documentation, and User Guides. Combines hands-on Confluence work with measurable results, and tailors every application to the posting — the same habit that gets this resume past ATS filters.
Experience
Senior Technical Writer · Redwood Collective
2022 – Present
- Documented Technical Documentation work across 2 concurrent projects using Confluence, reducing errors and rework by 38%.
- Wrote the team's API Documentation process end to end using Markdown, lifting satisfaction scores by 45%.
- Edited User Guides standards adopted by 11 teammates using Git, improving team throughput by 13%.
- Standardized day-to-day Content Management priorities using MadCap Flare while mentoring 3 junior colleagues, reducing errors and rework by 20%.
Technical Writer · Meridian Labs
2018 – 2022
- Created Editing work across 2 concurrent projects using Google Analytics, lifting satisfaction scores by 12%.
- Improved the team's Information Architecture process end to end using HubSpot, improving team throughput by 25%.
- Achieved Markdown standards adopted by 12 teammates using Canva, reducing errors and rework by 38%.
Skills
Core skills: Technical Documentation, API Documentation, User Guides, Content Management, Editing, Information Architecture, Markdown, Style Guides, Marketing Strategy, Content Creation
Tools & technology: Confluence, Markdown, Git, MadCap Flare, Swagger, Google Docs, Google Analytics, HubSpot, Canva, Mailchimp
Strengths: Communication, Attention to Detail, Collaboration, Organization, Problem Solving, Teamwork
Education & Certifications
B.S., Marketing — State University
Society for Technical Communication (STC) Certification