Ethan Park
Restaurant Server
ethan.park@email.com · Denver, CO · linkedin.com/in/example
Summary
Restaurant Server with 7+ years of experience across Customer Service, Order Taking, and POS Systems. Combines hands-on POS Systems work with measurable results, and tailors every application to the posting — the same habit that gets this resume past ATS filters.
Experience
Senior Restaurant Server · Northwind Group
2022 – Present
- Served Customer Service work across 2 concurrent projects using POS Systems, improving team throughput by 48%.
- Upsold the team's Order Taking process end to end using Reservation Software, reducing errors and rework by 16%.
- Managed POS Systems standards adopted by 12 teammates using POS Systems, lifting satisfaction scores by 23%.
- Delivered day-to-day Upselling priorities using Reservation Software while mentoring 1 junior colleagues, improving team throughput by 30%.
Restaurant Server · Bluepeak
2017 – 2022
- Maintained Food Safety work across 2 concurrent projects using POS Systems, reducing errors and rework by 22%.
- Handled the team's Cash Handling process end to end using Reservation Software, lifting satisfaction scores by 35%.
- Achieved Table Management standards adopted by 4 teammates using POS Systems, improving team throughput by 48%.
Skills
Core skills: Customer Service, Order Taking, POS Systems, Upselling, Food Safety, Cash Handling, Table Management, Menu Knowledge, Inventory Management, Team Coordination
Tools & technology: POS Systems, Reservation Software
Strengths: Communication, Multitasking, Friendliness, Time Management, Problem Solving, Teamwork
Education & Certifications
B.S., Hospitality Management — State University
ServSafe Food Handler
TIPS Certification